The author posted a question in Legal Advice
How do I return the boots I bought on November 29, worn once? and got a better answer
Response from
This is a problem, although by law you have the right to do so during the entire warranty period of the shoes. As a rule, it applies to the season, i.e. if, for example, you bought boots in spring, and started wearing them in autumn, then the warranty period has passed. The warranty period is from 1 month. and above, depending on the company - still have time. Advice - do not agree to their expertise, the result will not be, they are all tied to them. Find some flaw yourself and try on this basis to agree on a return with the sellers. You have the right under the law you have the 2nd option - give yourself to the examination, but then you have to pay for it. And the result of negotiations with the seller will still remain unpredictable 3rd option - prove the right of the consumer in court?
This is a problem, although by law you have the right to do so within the warranty period shoes. As a rule, it applies to the season, ie if, for example, you bought the boots in spring and started wearing them in autumn, the warranty period has passed. The warranty period comes from 1 month. and above depends on the company - still have time. Advice - do not agree to their expertise advice will not do any good, they are all tied to them. Find some kind of flaw yourself and try on this basis to agree on a return with the sellers. You have the right under the law you have the 2nd option - give yourself to the examination, but then you have to pay for it. And the result of negotiations with the seller will still remain unpredictable 3rd option - to prove the right of the consumer in court.
Under warranty
How can I help? Go with you to the store and return them? As a kind of moral support?
If there's a warranty.That's it! Go and return! If they won't accept it, it's a lawsuit! I don't think they want to get into trouble before the holiday! Everything will be O.K! Feel free to return! My friend was returning even with a broken heel!
I can give mine almost new. Only had a couple of seasons.
Right, if there is a receipt, they should change it. You can still piss off that they say hurt but do not get mad, and so within the limits of decency to show their rights! But in the center-shoe that not only fucked up that the shoes are leather so even their warranty for 30 days but it does not apply to the soles of seams and zippers. What does it cover, I do not understand.
Is it possible that there are nails hammered upwards in the sole where the heels are? If not - boots are likely bad, and therefore not subject to warranty Another thing - to exchange with a surcharge on the other.it is always easier!
Go to the store and change it.