The author posted a question in Legal Advice
I bought winter boots 10 days ago and they are cracked. what can I demand from the seller and what must he do? and got a better answer
Response from
Within two weeks we have the right to return the goods to the store, even if there is no damage - just did not fit. But they must be clean and not worn. In your case, the store is obliged to accept the low-quality goods and return the money. And it's not a two-week warranty, but a two-month warranty, I think?
Response from 0[+++++]
Within two weeks we have the right to return the goods to the store, even if there is no damage - they just do not fit. But they must be clean and not worn. In your case the store is obliged to accept the defective goods and return the money. And there is not a two-week warranty, but a two-month warranty, in my opinion.
Within two weeks we have the right to return the goods to the store, even if there is no damage - they just do not fit. But they must be clean and not worn. In your case the store is obliged to accept the defective goods and return the money. And there is not a two-week warranty, but a two-month warranty, in my opinion.
Response from 0[+++++]
repair at least.
repair at least.
Response from 0[+++++]
Usually the warranty on shoes is 2 weeks, so run to the store and if you have the receipt the store is obligated to change.
Usually the warranty on shoes is 2 weeks, so run to the store and if you have the receipt the store is obligated to change.
Response from 0[+++++]
Exchange or refund the money at your request if the receipt and the box are saved!
Exchange or refund the money at your request if the receipt and the box are saved!
Response from 0[+++++]
Let him eat them or else he chews up low-quality merchandise.
Let him eat them or else he chews up low-quality merchandise.
Response from 0[+++]
They should go to an expert who will show what caused it or the cartridge will stay with you or the store will give you your money back.
They should go to an expert who will show what caused it or the cartridge will stay with you or the store will give you your money back.
Response from 0[+++++]
If you have the receipt, they are obligated to change it.
If you have the receipt, they are obligated to change it.
Response from 0[+++++]
If you saved the receipt or have witnesses to the purchase you must replace the boots or refund the money.
If you saved the receipt or have witnesses to the purchase you must replace the boots or refund the money.
Response from 0[+]
If you have the receipt, you can get your money back.
If you have the receipt, you can get your money back.
Response from 0[+++++]
I recently had a boot in my hands right when I wore it tore completely twice dressed took to the store without a word back money. And the cost of boots 120 USD! Good thing I kept the receipt!
I recently had a boot in my hands right when I wore it tore completely twice dressed took to the store without a word back money. And the cost of boots 120 USD! Good thing I kept the receipt!
Response from 0[+++++]
return the boots back. no problem. bring your passport and the receipt. preferably but not necessarily the box.
return the boots back. no problem. bring your passport and the receipt. preferably but not necessarily the box.
Response from 0[+]
If you bought the shoes in the store, you must have a warranty card. If not, you can ask the store for a receipt and the shoe box. If the shoes were defective store is obliged to refund or exchange the goods. If you are at fault for defective goods the store can offer repair, but not always! and the return is out of the question. But you should contact the store. There are a lot of shops now and they all have their own rules. In the extreme case, you can contact the Association for the Protection of Consumer Rights of your city
If you bought the shoes in the store, you must have a warranty card. If not, you can ask the store for a receipt and the shoe box. If the shoes were defective store is obliged to refund or exchange the goods. If you are at fault for defective goods the store can offer repair, but not always! and the return is out of the question. But you should contact the store. There are a lot of shops now and they all have their own rules. In the extreme case, you can contact the Association for the Protection of Consumer Rights of your city
Response from 0[+++++]
When buying shoes always take the care instructions You must be careful to fulfill the conditions You will be replaced if you have not sharply violated the conditions of use Anyway, I wish you that this unfortunate pair was replaced.
When buying shoes always take the care instructions You must be careful to fulfill the conditions You will be replaced if you have not sharply violated the conditions of use Anyway, I wish you that this unfortunate pair was replaced.
Response from 0[+]
The rules are different for everyone. but the law on the protection of consumer rights is one law that takes precedence over the rules of the store. i.e. store rules can not contradict the law. You can return the goods within a month if you are to blame for a spoiled boot within a month. The product may be returned within a month if you are at fault for a defective boot within two weeks-if you have never put the boot on.
The rules are different for everyone. but the law on the protection of consumer rights is one law that takes precedence over the rules of the store. i.e. store rules can not contradict the law. You can return the goods within a month if you are to blame for a spoiled boot within a month. The product may be returned within a month if you are at fault for a defective boot within two weeks-if you have never put the boot on.