The author posted a question in Travel, Tourism
How do I get my pass.rzd ticket back? It's written as a screenshot inside, but I can't find this function in myAlpari? and got a better answer
Response from Антон Владимирович[+++++]
Click Refresh Order Status First and a Checkout will appear?
Click Refresh Order Status first and you'll get a chance to Refund
Maybe the train has already left the starting point of the route? Suppose the train Vladivostok - Moscow, and the ticket was taken from Yaroslavl Three days before departure from Yaroslavl you can return the ticket only at the ticket office.