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Warranty violation? and got a better answer
Response from
Good morning Ruslan, When submitting the equipment for warranty repair you should clearly state the fault. When you receive the repair, check the equipment and make sure that the faults are corrected. Receipt of the equipment from the repair means that you are satisfied with the quality of repair. Take the equipment to the warranty repair again. File a claim to the effect that the faults reported at your first visit are not corrected. Request replacement of the item. Get an incoming number, date, title, signature and signature transcription on a second copy that you take with you. Thereafter, call every day to check on the progress of the repair. After one week, come to the repair shop and write an application again. Also write a statement to the seller of the product. Meet in person. Generally speaking, be entrepreneurial?
Good morning to you Ruslan When sending technique in the warranty repair you should clearly state the faults. Upon receipt from the repair check the equipment and make sure that the faults are corrected. Receipt of the equipment from the repair means that you are satisfied with the quality of repair. Take the equipment to the warranty repair again. Submit a claim that the faults claimed at the first treatment are not corrected. Ask for the replacement of the item. Get an incoming number, date, position, signature, and printed on the second copy you take with you. Thereafter, call every day and ask about the progress of the repair. In a week, come to the shop again and write a statement. Also write a statement to the seller of the product. Meet in person. In general, be enterprising.
did you give it back within how long after the purchase?
My TV has been fixed for 2 months. By the new year, I hope they fix it. You've got to push them. Without a beating, it's like without a gingerbread!
You can. If they refuse, go to court. But often the case does not come to court, the main thing to make it clear that you are serious and ready to fight for their rights. See the Law on Consumer Rights.