The author posted a question in Goods and Services
The Sony Erricson W300i center button has crumbling plastic? and got a better answer
Response from Антон Владимирович[+++++]
They will accept it in any case - and send it for examination up to 2 weeks under the Consumer Rights Act. If it is found that the defect was not the fault of the Consumer, you will be replaced. It is a good idea to make sure that you have an official model, and not a Chinese knockoff. Look at the stickers under the battery, compare what is written in the warranty documents and feel free to go to the service center. As a last resort perform a paid repair to replace this unit.
Response from 0[+++++]
They will accept either way - and send it for examination for up to 2 weeks under the Consumer Rights Act. If it is found that the defect was not the fault of the Consumer, then you will be replaced. It is a good idea to make sure that you have an official model, and not a Chinese knockoff. Look at the stickers under the battery, compare what is written in the warranty documents and feel free to go to the service center. As a last resort, have the unit replaced for a fee.
They will accept either way - and send it for examination for up to 2 weeks under the Consumer Rights Act. If it is found that the defect was not the fault of the Consumer, then you will be replaced. It is a good idea to make sure that you have an official model, and not a Chinese knockoff. Look at the stickers under the battery, compare what is written in the warranty documents and feel free to go to the service center. As a last resort, have the unit replaced for a fee.
Response from 0[++]
give the phone back where you got it or change the buttons for rubber ones
give the phone back where you got it or change the buttons for rubber ones
Response from 0[++]
Did they start making them in Russia?
Did they start making them in Russia?
Response from 0[+++++]
Give it back under warranty
Give it back under warranty
Response from 0[+++++]
No need to bang it against the floor and walls phone to make calls
No need to bang it against the floor and walls phone to make calls
Response from 0[+++++]
The w300i has a non convex center button and not made of plastic how can it crumble? I have a w300i
The w300i has a non convex center button and not made of plastic how can it crumble? I have a w300i
Response from 0[+++++]
What a mess.
What a mess.