What should a hotel receptionist do if a guest’s card has expired. How to take the room payment at the beginning of check in



The author posted a question in Travel, Tourism

What should a hotel receptionist do if a guest's card has expired. How to take the room payment at the beginning of check in? and got a better answer

Response from Антон Владимирович[+++++]
Only move in after payment. No payment, no occupancy. But first we check all the possible options for payment: cash, transfer someone else's money friends, relatives through an online bank?

Response from 0[+++++]
Only check in after you pay. No payment, no move in. But first we check all the possible payment options: cash transfer to the client someone else's money friends close via online banking.

Response from 0[+++++]
take cash

Response from 0[+++++]
no money no accommodation. Cash.

Response from 0[+++++]
Paying in cash or can pay for him at his request. His phone call and another person's card goes to pay for the room. The administrator can offer him that his relatives paid for him by card. The payment will come from anywhere in the world if I am not mistaken

Response from 0[+++++]
Ask to pay in cash. Or transfer via online banking if the hotel has the ability to accept such payments.

Response from 0[+++++]
A few days before check-in, the card is checked. If it turns out to be expired or not enough money on it, the reservation is canceled.

Response from 0[+++++]
No dough, you get kicked out.

Response from 0[+++++]
It's the guest's problem - let him pay cash. If it's not paid, then there is no room. In the end, the guest can ask someone to send him money or pay for it with another card

 

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