The author posted a question in Goods and Services
Who is familiar with consumer protection law? Share it with me? and got a better answer
Response from
Response from 0[+++++]
you buy a cell phone, it has to be replaced with a new one. 111233335 You can exchange it for a new, more expensive one, but you have to tell them the IR port doesn't work if it's in good condition, just say you need a cooler one, and your husband will laugh.
you buy a cell phone, it has to be replaced with a new one. 111233335 You can exchange it for a new, more expensive one, but you have to tell them the IR port doesn't work if it's in good condition, just say you need a cooler one, and your husband will laugh.
Response from 0[+++++]
What are you talking about? What rights? You only have the right to obey-
What are you talking about? What rights? You only have the right to obey-
Response from 0[+++++]
You go to the service-center.Only after three repairs exchange or refund phones.Although it may still be possible within 2 weeks to exchange.But the phone. considered complex technical goods.And the exchange or refund can advise a little write
You go to the service-center.Only after three repairs exchange or refund phones.Although it may still be possible within 2 weeks to exchange.But the phone. considered complex technical goods.And the exchange or refund can advise a little write
Response from 0[+++++]
Take it to the salesman. There write a statement to their director about the refusal to repair. They should take away your phone for examination to determine the cause of the malfunction through your fault or not. Make sure you put the date on the application and demand them to sign off on accepting the device for expertise with the date of its completion no longer than 21 days. If they do not want to accept the application then registered mail with return receipt. Yes quite forgot the machine must be in a complete set and packaging. And maybe they are civilized traders and so will change without the paperwork.
Take it to the salesman. There write a statement to their director about the refusal to repair. They should take away your phone for examination to determine the cause of the malfunction through your fault or not. Make sure you put the date on the application and demand them to sign off on accepting the device for expertise with the date of its completion no longer than 21 days. If they do not want to accept the application then registered mail with return receipt. Yes quite forgot the machine must be in a complete set and packaging. And maybe they are civilized traders and so will change without the paperwork.
Response from 0[+++++]
within 2 weeks, you can safely return! there oragnization - Society for Consumer Protection. if anything, threaten to appeal to it. here turns 1 - the seller deliberately misled you about the quality of goods, 2 - the seller deliberately did not check the product when selling, did not show you the possibility of hardware, though this is his direct responsibility! As far as I know, within 2 weeks in the service, in case of malfunction hardware change without even talking! I had a mobile was, one and the same model changed 3 times in a row every 3 days. as a result, sellers persuaded me to another cell phone than I am and thank them, no problems with it.
within 2 weeks, you can safely return! there oragnization - Society for Consumer Protection. if anything, threaten to appeal to it. here turns 1 - the seller deliberately misled you about the quality of goods, 2 - the seller deliberately did not check the product when selling, did not show you the possibility of hardware, though this is his direct responsibility! As far as I know, within 2 weeks in the service, in case of malfunction hardware change without even talking! I had a mobile was, one and the same model changed 3 times in a row every 3 days. as a result, sellers persuaded me to another cell phone than I am and thank them, no problems with it.
Response from 0[+++++]
Within 14 days you have the right to return a thing that does not work even if the color does not fit the purse.Only in the presence of the receipt and all the documents attached.In the salon, ask the book on consumer rights with the required chapter read the indignation.If they offer warranty repair - do not agree if immediately there are problems then what will be.On top of ask for a book of complaints and they will go to all.Proven on myself.Do not be afraid to be brazen and loudly outrage them antirelama is not needed.
Within 14 days you have the right to return a thing that does not work even if the color does not fit the purse.Only in the presence of the receipt and all the documents attached.In the salon, ask the book on consumer rights with the required chapter read the indignation.If they offer warranty repair - do not agree if immediately there are problems then what will be.On top of ask for a book of complaints and they will go to all.Proven on myself.Do not be afraid to be brazen and loudly outrage them antirelama is not needed.
Response from 0[+++++]
14-day period applies only for the return of goods of adequate quality see Art. 25 of the ZOPP. You have the right to demand a refund during the entire warranty period, and if it is not set within 2 years of purchase. In case of refusal, apply to the court at the place of residence BUT: Return or exchange of purchased goods of improper quality is carried out within 14 days from the date of purchase only if the complete set of this product software software cables cables cables description package, etc., as well as preservation of the trade form. The Company reserves the right to refuse to exchange or return the item if this clause is NOT fulfilled.
14-day period applies only for the return of goods of adequate quality see Art. 25 of the ZOPP. You have the right to demand a refund during the entire warranty period, and if it is not set within 2 years of purchase. In case of refusal, apply to the court at the place of residence BUT: Return or exchange of purchased goods of improper quality is carried out within 14 days from the date of purchase only if the complete set of this product software software cables cables cables description package, etc., as well as preservation of the trade form. The Company reserves the right to refuse to exchange or return the item if this clause is NOT fulfilled.